We deliver planned change in addition to recurring support. Because we also run the day-to-day environment, projects are sequenced around your operations and documented for the people who support them afterward.
What’s included
- Microsoft 365 migrations and tenant work
- Server replacement, virtualization and application moves
- Network and wireless redesign
- New office and branch-office deployments; office moves
- Phone-system migrations
- Device refreshes and companywide rollouts
- Security-control deployment
- SharePoint and Teams workspace and business-process design
- Line-of-business application rollout or integration support, including legal-technology programs
- Business continuity and recovery improvements
- Hardware procurement and implementation
What this means for you
Change that is planned, communicated and finished — with the environment documented and supportable when the project ends.
How projects are scoped
Projects are defined at your technology business review, sequenced by risk and readiness, and confirmed in writing before work begins. Which project work is included in a managed-service plan and which is quoted separately is spelled out in your agreement.
IT projects and office moves: common questions
How early should we plan an office move?
As early as you can, ideally a few months ahead. Internet service, cabling and phone porting at the new location often have long lead times, and planning early avoids a move-day outage.
Are projects included in managed IT?
Your agreement spells out which project work is included and which is quoted separately. Projects are defined at your technology business review and confirmed in writing before work begins.
What does a Microsoft 365 migration involve?
Planning the move of email, files and accounts, scheduling it around your operations, setting up security such as multi-factor authentication, and supporting staff after the cutover.